Contact Us

Get in touch for commercial and residential security across the East Coast.

Ask your question via chat or browse our Customer Resource area

Questions about your account, tech support, billing, or more information about a service? Click the chat icon on the bottom right of your screen to chat or find your answer in our Customer Resources area.

Customer Service

MON – FRI 8:30 am – 5:00 pm
SAT 8:00 am – 12:00 pm
SUN CLOSED

Texting Line: 276-530-2429

After Hours Emergency Technical Support

MON – FRI 5:00 pm – 8:30 am
SAT 12:00 pm – MON 8:30 am

Call  703-257-9403
OR TEXT  276-530-2429

24/7 Trinity Monitoring Station

1-800-432-1429

Our Trinity Monitoring Station line can be reached in case you need to cancel the dispatch of a false alarm, put your security system on test or to talk to one of our operators. Please note this is NOT our Technical Support line nor our Customer Service line.

Fill out the form below to create a support ticket