#trinity-chatbot-root{bottom:24px;max-width:min(420px,calc(100vw - 32px));position:fixed;right:24px;z-index:999999}.trinity-chatbot-shell{display:flex;justify-content:flex-end}.trinity-chatbot-launcher{align-items:center;background:#2563eb;border:1px solid #1d4ed8;border-radius:999px;box-shadow:0 12px 24px #0f172a47;color:#fff;cursor:pointer;display:inline-flex;gap:10px;min-height:44px;padding:0 14px}.trinity-chatbot-launcher:hover{background:#1d4ed8}.trinity-chatbot-launcher:focus-visible{box-shadow:0 0 0 2px #ffffff8c,0 0 0 4px #2563eb8c;outline:none}.trinity-chatbot-launcher__title{font-size:14px;font-weight:600;line-height:1}.trinity-chatbot-launcher__status{font-size:12px;line-height:1;opacity:.88}.trinity-chatbot-widget{background:#fff;border:1px solid #d8e1ec;border-radius:12px;box-shadow:0 20px 42px #0f172a29;color:#0f172a;font:14px/1.45 -apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;overflow:hidden;width:100%}.trinity-chatbot-widget__header{align-items:center;background:#f4f7fc;border-bottom:1px solid #d8e1ec;display:flex;justify-content:space-between;padding:12px 14px 10px}.trinity-chatbot-widget__title{color:#0f172a;font-weight:600;letter-spacing:.01em;margin:0}.trinity-chatbot-widget__status{color:#64748b;font-size:12px;margin:1px 0 0}.trinity-chatbot-widget__collapse-button{background:#fff;border:1px solid #c4d2e2;border-radius:8px;color:#334155;cursor:pointer;font:inherit;font-size:12px;font-weight:600;min-height:30px;padding:0 10px}.trinity-chatbot-widget__collapse-button:hover{background:#eef4ff}.trinity-chatbot-widget__collapse-button:focus-visible{box-shadow:0 0 0 2px #2563eb33;outline:none}.trinity-chatbot-widget__banner{background:#fff7db;border-bottom:1px solid #f8dd8a;color:#7c5c00;font-size:12px;font-weight:500;padding:8px 14px}.trinity-chatbot-widget__banner--engaged{background:#ebfbef;border-bottom-color:#b7efc4;color:#166534}.trinity-chatbot-widget__banner--closed{background:#fdeaea;border-bottom-color:#f8caca;color:#b91c1c}.trinity-chatbot-widget__messages{background:#f8fbff;display:grid;gap:8px;max-height:340px;overflow-y:auto;padding:12px 14px}.trinity-chatbot-widget__empty{color:#64748b;margin:0}.trinity-chatbot-widget__empty p{margin:0 0 8px}.trinity-chatbot-widget__hint{color:#64748b;font-size:12px;line-height:1.4;margin:0}.trinity-chatbot-widget__hint--composer{padding:0 12px 8px}.trinity-chatbot-widget__suggestions{display:flex;flex-direction:column;gap:6px;margin-top:10px}.trinity-chatbot-widget__suggestion-chip{background:#fff;border:1px solid #c4d2e2;border-radius:999px;color:#1e3a8a;cursor:pointer;font:inherit;font-size:12px;line-height:1.35;padding:6px 10px;text-align:left}.trinity-chatbot-widget__suggestion-chip:hover{background:#eef4ff;border-color:#93b4f6}.trinity-chatbot-widget__suggestion-chip:disabled{cursor:not-allowed;opacity:.6}.trinity-chatbot-message{border:1px solid #d8e1ec;border-radius:10px;padding:8px 10px}.trinity-chatbot-message--customer{background:#deebff;border-color:#b8cffc}.trinity-chatbot-message--ai{background:#fff;border-left:3px solid #2563eb}.trinity-chatbot-message--rep{background:#ecfdf5;border-color:#b7f0d0;border-left:3px solid #16a34a}.trinity-chatbot-message--system{background:#f1f5f9;border-color:#d8e1ec}.trinity-chatbot-message--typing{background:#fff;border-style:dashed}.trinity-chatbot-message__author{color:#334155;font-size:12px;font-weight:600;margin:0 0 3px}.trinity-chatbot-message__body{color:#1e293b;margin:0;white-space:pre-wrap}.trinity-chatbot-typing{align-items:center;display:inline-flex;gap:5px;min-height:20px}.trinity-chatbot-typing__dot{animation:trinity-chatbot-typing-bounce 1.2s infinite ease-in-out;background:#64748b;border-radius:50%;display:inline-block;height:7px;width:7px}.trinity-chatbot-typing__dot:nth-child(2){animation-delay:.15s}.trinity-chatbot-typing__dot:nth-child(3){animation-delay:.3s}@keyframes trinity-chatbot-typing-bounce{0%,80%,to{opacity:.35;transform:translateY(0)}40%{opacity:1;transform:translateY(-3px)}}.trinity-chatbot-widget__error{color:#b91c1c;font-size:12px;margin:0;padding:0 14px 8px}.trinity-chatbot-widget__composer{background:#f4f7fc;border-top:1px solid #d8e1ec;display:grid;gap:8px;padding:10px 14px 14px}.trinity-chatbot-widget__input{background:#fff;border:1px solid #c4d2e2;border-radius:8px;color:#0f172a;font:inherit;padding:8px 10px;resize:vertical}.trinity-chatbot-widget__input::placeholder{color:#64748b}.trinity-chatbot-widget__input:focus{border-color:#2563eb;box-shadow:0 0 0 2px #2563eb33;outline:none}.trinity-chatbot-widget__button{align-items:center;background:#2563eb;border:1px solid #2563eb;border-radius:8px;color:#fff;cursor:pointer;display:inline-flex;font:inherit;font-weight:600;justify-content:center;min-height:36px;padding:0 12px}.trinity-chatbot-widget__button:disabled{cursor:not-allowed;opacity:.55}.trinity-chatbot-widget__notice{color:#7c5c00;margin:0;padding:12px 14px}.trinity-chatbot-widget__notice code{background:#2563eb1f;border-radius:4px;font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,Liberation Mono,Courier New,monospace;font-size:12px;padding:2px 5px}.trinity-chatbot-feedback{background:#f8fbff;border-top:1px solid #e2e8f0;display:grid;gap:8px;padding:12px 14px}.trinity-chatbot-feedback__title{font-weight:600;margin:0}.trinity-chatbot-feedback__ratings{display:flex;gap:6px}.trinity-chatbot-feedback__rating{background:#fff;border:1px solid #cbd5e1;border-radius:8px;cursor:pointer;flex:1;font:inherit;min-height:36px}.trinity-chatbot-feedback__rating[aria-pressed=true]{background:#2563eb;border-color:#2563eb;color:#fff}.trinity-chatbot-feedback__rating:disabled{cursor:not-allowed;opacity:.55}.trinity-chatbot-feedback__comment-label{font-size:12px}.trinity-chatbot-feedback__comment{border:1px solid #cbd5e1;border-radius:8px;font:inherit;padding:8px;resize:vertical}.trinity-chatbot-feedback__error{color:#b91c1c;margin:0}.trinity-chatbot-feedback__actions{display:flex;gap:8px;justify-content:flex-end}.trinity-chatbot-feedback__dismiss{background:transparent;border:1px solid #cbd5e1;border-radius:8px;cursor:pointer;font:inherit;min-height:36px;padding:0 12px}.trinity-chatbot-feedback__submit{background:#2563eb;border:1px solid #2563eb;border-radius:8px;color:#fff;cursor:pointer;font:inherit;font-weight:600;min-height:36px;padding:0 12px}.trinity-chatbot-feedback__submit:disabled,.trinity-chatbot-feedback__dismiss:disabled{cursor:not-allowed;opacity:.55}